Shipping Policy
Effective Date: February 23, 2026
At NEST & NOOK HOME LLC, our mission is to bring you beautifully crafted timepieces and premium home decor. To achieve this while maintaining accessible pricing, we utilize a robust global supply chain. This Shipping Policy explains how we process, ship, and deliver your orders.
1. ORDER PROCESSING TIME
All orders are subject to a strict processing and handling period before shipment. Orders are typically processed and dispatched within 1 to 3 business days. Please note that order processing times are separate from the shipping times.
Orders are not processed, shipped, or delivered on weekends or national holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. We will communicate any significant delays directly to you via email.
2. OUR GLOBAL FULFILLMENT STRATEGY
We are a proudly registered United States business based in New Mexico. To offer a vast, uniquely curated catalog without the heavy markups of traditional retail middlemen, we partner directly with skilled manufacturers and artisan facilities across the globe.
What this means for you:
- Domestic Inventory: Some of our fast-moving items are dispatched directly from our partner fulfillment centers within the United States.
- Global Direct Inventory: To bring you highly specialized or newly released decor pieces, certain items are shipped directly from our international manufacturing partners’ global logistics hubs.
3. SHIPPING RATES & DELIVERY ESTIMATES
Standard shipping is shown as free on eligible product pages and at checkout. If an expedited shipping option is available for an item, any additional charge and estimated delivery window will be displayed clearly before you place the order. Delivery delays can occasionally occur due to extreme weather, carrier operational issues, or customs clearance delays.
Estimated Transit Times (After Processing):
- Standard Domestic Shipping (US-based items): 3 to 7 business days.
- Global Direct Shipping (International fulfillment): 7 to 20 business days.
*If your order contains multiple items, they may arrive in separate packages on different dates, depending on which facility holds the inventory.
4. SHIPMENT CONFIRMATION & ORDER TRACKING
Transparency is our priority. You will receive a Shipment Confirmation email once your order has officially shipped, containing your active tracking number(s). The tracking information usually updates within 48 to 72 hours after the carrier scans the package.
5. CUSTOMS, DUTIES, AND TAXES
NEST & NOOK HOME LLC is not responsible for any customs and taxes applied to your order. While the vast majority of our US-bound packages do not incur additional import fees, any fees imposed during or after shipping (tariffs, taxes, etc.) are the sole responsibility of the customer.
6. LOST OR STOLEN PACKAGES
We provide accurate tracking for every order. If your tracking information states that your package was delivered to your address and you have not received it, you must file a claim directly with the shipping carrier. NEST & NOOK HOME LLC cannot be held legally responsible for packages that are stolen from your property after a confirmed delivery.
7. CONTACT INFORMATION
If you have any questions regarding the shipping status of your order, please have your Order Number ready and reach out to us:
- Company Name: NEST & NOOK HOME LLC
- Email: support@nestnookhome.com
- Tracking Portal: Please use the “Track Your Order” link provided in our website footer.

